Privacy Policy

Effective Date: 02/20/25
Last Updated: 02/20/25

Welcome to Medikode.ai ("Company," "we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect*

We may collect the following types of information:

1.1 Personal Information

Name, email address, phone number, and professional details.
User account credentials (if applicable).***
Payment information (processed securely through third-party payment providers).

1.2 Health & Medical Information

If you use our platform for medical or healthcare-related services, we may collect relevant data, subject to applicable laws and regulations (e.g., HIPAA, GDPR, or local healthcare data protection laws).

1.3 Automatically Collected Information

IP address, browser type, device identifiers, and usage data.
Cookies and tracking technologies (see Cookies & Tracking Technologies below).

2. How We Use Your Information

We may use your information for the following purposes:

To provide and improve our Services.
To personalize user experience and deliver relevant content.
To process transactions and send notifications.
To comply with legal and regulatory obligations.
To prevent fraud, security risks, or unauthorized access.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your data with:

Service Providers: Third parties who assist in hosting, payment processing, and analytics.
Legal & Regulatory Authorities: If required by law, court order, or to protect our rights.
Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred.

4. Data Security

We implement technical and organizational measures to protect your personal information. However, no online system is 100% secure. If you suspect unauthorized access, contact us immediately.

5. Your Rights & Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.
Object to or restrict processing.
Withdraw consent where processing is based on consent.
Lodge a complaint with a data protection authority.

To exercise these rights, contact us at contact@medikode.ai.

6. Cookies & Tracking Technologies*

We use cookies and similar tracking technologies to enhance user experience. You can manage cookie settings in your browser.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with data, contact us to request deletion.

10. Changes to This Privacy Policy*

We may update this policy from time to time. The latest version will always be available on our website. If significant changes occur, we will notify you via email or a notice on our platform.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: contact@medikode.ai.